And guess what ??? the new cellphone will not operate either. I really need to use wifi in the home so as to make calls. If i find that i am being billed for WIFI i might be Completed with METRO PCS ………………….. BTW, my aged metro phone labored just fine.
Can’t have an understanding of a freaking phrase they say and normally expressing “I recognize.†Makes me choose to punch my Computer system observe. Welcome to Corporate greed and inexpensive labor at its most effective.
Then After i eventually get transferred the “supervisor†who picks up the cellphone, doesn’t acknowledge me and proceeds to snicker and giggle that has a fellow coworker prior to hanging up on me is NOT satisfactory! Evidently your business needs to reevaluate your “criteriaâ€. I should have known this was planning to conclude negative once the agent I acquired answered the cellular phone singing some jibberish language to me and repetitively told me he was my “knight in shining armorâ€. Take into account this my last month losing One more greenback on both you and your company
My spouse referred to as customer care and we compensated a charge for our history documents which might go back (3 months.) He was also informed which the history on my phone might be to the cellular phone till March 22, 2018. My prepare was to carry the telephone to courtroom on March fifteenth to substantiate that there was NO action on that date at some time that the officer claimed over the summons.
The truth that I had to generate twenty cellular phone phone calls and go to your company retailer to NOT attain this information and facts isn't just what I would consider suitable or nearly anything that remotely customer care.
January 19, 2014 at 12:24 am I had a horrible working experience in the MetroPcs store on Fowler. Three visits and sixteen dollars charged only to still be without service and threatened through the alleged manager Yvette.no one could clarify to us why my fiance was charged a 16 greenback rate, built to wait 5 days, and after that offered a refurbished mobile phone that also did not perform. There are many plaques throughout the keep and receipts that say all returns are fantastic for seven times. We didnt wait seven days, we did not even hold out 7 hours. We were back in The shop in under 30 minutes. The mobile phone we were given wouldn't maintain demand. I had been advised itbis not the store fault it had been a battery difficulty. I had no problem paying for a battery but After i asked for this cost to become returned and for me to become presented back the cellular phone I was told no.The supervisor termed keep protection on me. I never ever cursed. I in no way threatened anythingnbut contacting corporate. I really do hope the incident wad recorded. I realize working with the public is not really eady but her Mindset was the worst I've ever observed. She requested me if I'd a career and if i didnt have an understanding of the principle of guidelines and polices? (just because I adked why i couldnt get a refund for any transaction that transpired one particular hr prior).
I went to the store and I had been informed over the cellphone by a customer service consultant and he or she stated they ended up suffering from a community issue and it was impacting more and more people than just me. I'm continue to with no company and tomorrow is a holiday, so Im not too sure I should have provider by tomorrow both. I'm getting in contact with the corporate Workplace along with the CEO of the company because This can be unacceptable. Incredibly displeased customer.
In Dec of 2017 I had to up grade my cellphone; I invested $one hundred for a new “up qualityâ€; took my new phone property, acquired my apps on it standard social media marketing apps and tried to make a cellphone simply call … which was a joke. I couldn't listen to the person on one other end, nor could they hear me; below 24 hours just after getting the cell phone I went again to the store in Gainesville Texas on hwy 82 wherever I purchased the phone and explained to them what was occurring ….
November sixteen, 2017 at 2:23 pm My household and I were customers of Metro PCS for over 10 years when they just commenced. The only way which you could have them take you seriously is should you complain for the FCC. They supply their unsatisfied, discouraged clients with a free up grade and several credits to relieve the disappointment. Speedy forward two several years following our grievance, we continue to experienced unreliable support, dropped calls, no signal, no incoming/outgoing texts, and so on. You will discover noted for applying misleading business enterprise strategies to prevent being fined for scamming many purchasers.
Your business is really a fraud and your customer service is bad. I now Have got a cellphone that doesn't get the job done and not a soul appears to give a crap at your organization. F**K MetroPCS and there crappy services. Hardly ever once more.
And however I'm able to’t get photo messages.all the ladies that operate on the metro PCs shop Situated at 6160 Arlington ave riverside ca 92504, besides the a single who originally bought me the cell phone are impolite unhelpful. The dude I feel is Daniel as well as Female I feel her title is Lovie. Are the one kinds who are great and valuable. They're the sole two who know there Employment and whatever they are performing.I’ve under no circumstances had a cellular telephone firm deal with me as impolite and inconsiderate as this a single.
I asked her if exactly what the supervisor claimed to me maybe wasn’t correct and she or he claimed, no, whatsoever he said id good. It’s hard to clarify in producing the Angle this girl was displaying. She was just simple unpleasant and perhaps turned to her co-worked and stated, 10 a lot more days, ten more times. Probably she was going on trip or anything but really, in entrance of consumers. I asked to talk to her supervisor and she questioned why….all over again in her incredibly terrible and I don’t provide a crap Perspective. I just reported wherever am i able to uncover her supervisor and she or he smiled and giggled and claimed allow me to get him for you. Yet again, not in a good or involved way, just really unpleasant.
the lady took my mobile phone and called the other lady standing beside her right after telling me it absolutely was due to apps on my cell phone ; then she reported it was the carrier of your peoples telephones I used to be speaking to; so she phone calls the girs shes standing beside and she said, I read more am able to listen to her just high-quality; I argued with them, they named their “supervisor†he questioned if she could hear the girl she was standing close to, she explained Certainly, so he mentioned he would not trade or swap my phone.
All i required was what waspromised to me from customer appreciation and i might have been pleased. But now plainly i really have to check out court docket to obtain any justice from metro pcs.